Privacy Policy

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Policy summary

Personal data processed for the following purposes and using the following services:

• Contact the User
  • Contact Form and Mailing List or Newsletter
    Personal information: email address; last name; first name; phone number
  • Phone Contact
    Personal information: phone number
• Manage contacts and send messages
  • Email
    Personal information: email address; last name; phone number; first name
• Online appointment booking
  • Jane App
    Personal information: last name; first name; email address; phone number; information provided when scheduling an appointment
    Location of processing: see Jane App’s privacy policy – cliniquedbdj.janeapp
• Analysis
  • Google Analytics
    Personal Data: Usage Data; Tracker
• Tag management
  • Google Tag Manager
    Personal Data: Tracker
• Displaying content from external platforms
  • Google Maps widget
    Personal Data: Usage Data; Tracker

Information on refusing interest-based advertising

In addition to any opt-out features provided by any of the services listed in this document, Users may use DAAC (Canada) or other similar services. These initiatives allow Users to select their tracking preferences for most advertising tools. The Owner therefore recommends that Users utilize these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an app called AppChoices that helps users control interest-based advertising on mobile apps.

Users may also disable certain advertising features through applicable device settings, such as device advertising settings for cell phones or advertising settings in general.

Contact

Owners and Data Controller
Dr. Léa Boutin & Dr. Somaya Jaber
295 Marc-Aurèle Fortin Blvd., Laval, QC, H7L 2A3
Owner’s contact email: info@cliniquedbdj.com

Privacy Officer
Dr. Léa Boutin & Dr. Somaya Jaber
Email: info@cliniquedbdj.com

Policy in full

Owners and data processors

Dr. Léa Boutin & Dr. Somaya Jaber
295 Marc-Aurèle Fortin Blvd., Laval, QC, H7L 2A3
Owners' contact email: info@cliniquedbdj.com

Types of data collected

The types of Personal Data that this website collects, either directly or through third parties, include: email address; last name; first name; phone number; usage data; cookies; device information; geographic location; and data provided in order to use the Service.

Full details on each type of Personal Data collected are provided in the relevant sections of this Privacy Policy.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when you use this website.

Unless otherwise specified, all Data requested by this website is required, and failure to provide it may make it impossible for this website to provide the Services.

How and where Data is processed

Treatment methods

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of the Data.

Data processing is carried out using computers or IT tools, in accordance with procedures and organizational methods closely related to the specified purposes.

In addition to the Owner, the Data may, in certain cases, be accessible to certain categories of individuals responsible for the operation of this website (administration, clinical services, marketing, legal department, system administration) or to external parties (third-party technical service providers, email service providers, hosting providers, IT companies) designated, where applicable, as Processors by the Owner.

Legal basis for processing

The Owner may process Personal Data relating to Users if any of the following conditions apply:

• Users have given their consent for one or more specific purposes;
• the provision of Data is necessary for the performance of an agreement with the User or for any pre-contractual obligation;
• the processing is necessary to comply with a legal obligation;
• the processing is related to a task carried out in the public interest;
• The processing is necessary for the purposes of the legitimate interests pursued by the Data Controller.

Place of treatment

Data is processed at the Owner's headquarters and at all other locations where the parties responsible for processing are located.

Web Hosting: WHC.ca
; Email: Google Workspace

Shelf life

Personal Data is processed and stored for as long as required for the purpose for which it was collected.

Personal data is retained for the purpose of maintaining a medical record at the clinic and is kept until the client requests its deletion, subject to applicable legal obligations.

Upon receipt of such a request, the Personal Data will be deleted within a reasonable period of time.

Purposes of processing

User Data is collected to enable the Owner to provide its Service, fulfill its obligations, respond to law enforcement requests, protect its rights and interests, detect any malicious or fraudulent activity, as well as for the following purposes: Contacting the User, Analytics, Tag Management, Displaying content from external platforms, Contact management and sending messages, Online appointment scheduling.

Detailed information on the processing of Personal Data

Contact the User

Contact Form (this website)
By filling out the contact form with their Data, the User authorizes this website to use this information for the purpose of responding to requests for information, quotes, or any other inquiries.
Personal data processed: email address; last name; phone number; first name.

Mailing list or newsletter (this website)
Subscribing to the mailing list or newsletter results in the User’s email address being added to the contact list of individuals who may receive emails containing commercial or promotional information about this website.
Tool used: Mailchimp – mailchimp.com

Manage contacts and send messages

This type of service allows for the management of an email address database to communicate with the User.

Online appointment booking

Jane App
Appointments booked online are processed through the Jane App. In this context, information such as last name, first name, email address, phone number, and details provided when booking the appointment may be collected in order to manage the reservation.
Personal data processed: last name; first name; email address; phone number; details provided when booking the appointment.
Place of processing: Canada – Privacy Policy

Analysis

Google Analytics (Google LLC)
Google Analytics is a web analytics service provided by Google LLC. Google uses the collected data to track and analyze the use of this website, prepare reports on its activity, and share them with other Google services.
Personal data processed: Usage data; Tracker.
Place of processing: United States – Privacy Policy – Opt-out option.

Tag management

Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal data processed: Tracker.
Place of processing: United States – Privacy Policy.

Displaying content from external platforms

Google Maps widget (Google LLC)
Google Maps is a map visualization service provided by Google LLC that allows this website to embed such content on its pages.
Personal data processed: Usage data; Trackers.
Place of processing: United States – Privacy Policy.

User rights

Users may exercise certain rights regarding their Data processed by the Owner. Specifically:

• Withdraw their consent at any time;
• Object to the processing of their Data;
• Access their Data;
• Verify and request a correction;
• Restrict the processing of their Data;
• Have their Personal Data deleted or erased;
• Retrieve their data and transfer it to another data controller;
• File a complaint.

How to exercise these rights

Any request to exercise the User’s rights may be sent to the Owner using the contact information provided. These requests may be submitted free of charge and will be reviewed as soon as possible, within one month at the latest.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page. We strongly recommend that you check this page frequently, noting the date of the last update indicated at the bottom.

Legal information

This Privacy Policy has been prepared in accordance with the provisions of Chapter P-39.1
PRIVATE SECTOR PERSONAL INFORMATION PROTECTION ACT
This Privacy Policy applies solely to this website, unless otherwise specified.