Cookie policy - Clinique DBDJ

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Policy summary

Personal data processed for the following purposes and using the following services:

Displaying content from external platforms
- Google Fonts, Google Maps widget and YouTube video widget
  Personal data: Usage data; Tracker
- YouTube IFrame Player
  Personal data: Data communicated in order to use the Service
Analysis
- Conversion tracking from Facebook Ads (Facebook pixel), Conversion tracking from Google Ads, Google Analytics and IP anonymization in Google Analytics
  Personal data: Usage data; Tracker
- Facebook Analytics for Apps
  Personal data: different types of data indicated in the service's privacy policy; Usage data; Tracker
Heat map and session recording
- Hotjar Heat Maps & Recordings
  Personal data: various types of data indicated in the service's privacy policy; Usage data; Tracker
Contact the User
- Contact form and distribution list or newsletter
  Personal data: e-mail address; surname; first name; telephone number
- Telephone contact
  Personal data: telephone number
Tag management
- Google Tag Manager
  Personal data : Tracker
Manage contacts and send messages
- SMS and e-mail
  Personal data: e-mail address; surname; telephone number; first name
Location-based interactions
- Geolocation
  Personal data: geographical position
Anti-SPAM protection
- Google reCAPTCHA
  Personal data: clicks; usage data; mouse movements; scroll position; answers to questions; Tracker; motion detection events; keypress events; touch events
Remarketing and behavioral targeting
- Facebook Custom Audience
  Personal data: e-mail address; Tracker
- Facebook Remarketing, Google Ads Remarketing and Remarketing with Google Analytics
  Personal data: Usage data; Tracker
Exchanges with social networks and external platforms
- Facebook "Like" button and social widgets, Pinterest "Pin it" button and social widgets and Twitter "Tweet" button and social widgets
  Personal data: Usage data; Tracker

Information on refusing interest-based advertising

In addition to any unsubscribe functionality provided by any of the services listed in this document, Users may use the DAAC (Canada) or other similar services. These initiatives allow Users to select their tracking preferences for most advertising tools. The Owner therefore recommends that Users use these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices which helps Users control interest-based advertising on mobile applications.

Users may also disable certain advertising features through applicable device settings, such as device advertising settings for cell phones or advertising settings in general.

Contact

Owners and data controller
Dr. Léa Boutin & Dr. Somaya Jaber
295 Bd Marc-Aurèle Fortin, Laval, QC, H7L 2A3
Owner contact email: info@cliniquedbdj.com

Policy in full

Owners and data processors

Dr. Léa Boutin & Dr. Somaya Jaber
295 Bd Marc-Aurèle Fortin, Laval, QC, H7L 2A3

Owner contact email: info@cliniquedbdj.com

Types of data collected

Among the types of Personal Data that this website collects directly or through third parties are: Tracker; Usage Data; device information; purchase history; unique device identification for advertising purposes (e.g. Google advertising ID or IDFA); various types of Data; first name; last name; telephone number; e-mail address; geographic location; responses to questions; clicks; keypress events; motion detection events; mouse movements; scroll position; tactile events; Data communicated in order to use the Service.

Full details of each type of Personal Data collected are provided in the sections devoted to this Privacy Policy or by specific explanatory texts published prior to the collection of the Data.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when you use this website.

Unless otherwise specified, all Data requested by this Web site are mandatory and their absence may make it impossible for this Web site to provide the Services. In the event that this website specifies that certain Data are not mandatory, Users are free not to communicate them without any consequences for the availability or operation of the Service.

Users who have any doubts about the mandatory Personal Data are invited to contact the Owner.

Any use of Cookies - or other tracking tools - by this website or by the owners of third-party services used by this website is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.

Users are responsible for any third party Personal Data obtained, published or communicated through this Web site and confirm that they obtain the consent of the third party to provide the Data to the Owner.

How and where Data is processed

Treatment methods

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of the Data.

Data processing is carried out using computers or IT tools, following procedures and organizational modes closely related to the purposes indicated. In addition to the Owner, Data may be accessible, in certain cases, to certain categories of persons in charge of the operation of this website (administration, sales, marketing, legal department, system administration) or to external parties (such as third-party technical service providers, courier services, hosting providers, IT companies, communications agencies) designated, where applicable, as Subcontractors by the Owner. An updated list of these parties may be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data relating to Users if any of the following conditions apply:

Users have given their consent for one or more specific purposes; Note: Under certain legislation, the Owner may be authorized to process Personal Data until the User objects ("opt-out"), without having to depend on consent or one of the following legal bases. However, this condition does not apply where the processing of Personal Data is subject to the law on the protection of personal information;
the supply of Data is necessary for the performance of an agreement with the User or for any pre-contractual obligation of the User;
processing is necessary to comply with a legal obligation to which the Owner is subject;
the processing is linked to a task carried out in the public interest or in the exercise of public authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In all cases, the Owner will be happy to help you clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a legal or contractual requirement, or a requirement necessary to enter into a contract.

Place of treatment

Data is processed at the Owner's headquarters and at all other locations where the parties responsible for processing are located.

Shelf life

Personal Data is processed and stored for as long as required for the purpose for which it was collected.

Therefore :

Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until the contract is fully performed.
Personal Data collected for the purposes of the Owner's legitimate interests shall be retained for as long as necessary to achieve those purposes. Users can find specific information regarding the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.

The Owner may be authorized to retain Personal Data for longer whenever the User has given consent to such processing, for as long as such consent is not withdrawn. In addition, the Owner may be obliged to retain Personal Data for a longer period whenever this is required for the performance of a legal obligation or by order of an authority.

Once the retention period has expired, the Personal Data will be deleted. Consequently, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be applied after the expiry of the retention period.

Purposes of processing

User Data is collected to enable the Owner to provide its Service, fulfill its obligations, respond to law enforcement requests, protect its rights and interests (or those of its Users or third parties), detect malicious or fraudulent activity, as well as the following: Remarketing and behavioral targeting, Contacting the User, Analytics, Exchanges with social networks and external platforms, Location-based interactions, Display of content from external platforms, Anti-SPAM protection , Beacon management, Heat map and session logging and Contact management and message sending.

For precise information on the Personal Data used for each purpose, the User may consult the "Detailed information on the processing of Personal Data" section.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes through several services:

Displaying content from external platforms
This type of service allows you to view and interact with content hosted on external platforms directly from the pages of this website. If such a service is installed, it may still collect data relating to web page traffic, even if the User does not use it.
Google Fonts (Google LLC)
Google Fonts is a font visualization service provided by Google LLC that enables this website to incorporate content of this nature on its pages.
Personal data processed : Usage data; Tracker.
Place of processing: United States - Privacy policy.
Google Maps widget (Google LLC)
Google Maps is a map viewing service provided by Google LLC that allows this website to incorporate content of this nature on its pages.
Personal data processed : Usage data; Tracker.
Place of processing: United States - Privacy policy.
YouTube IFrame Player (Google LLC)
YouTube IFrame Player is a video content viewing service provided by Google LLC, enabling this website to embed this type of content on its pages. Through this Service, this website may collect Data directly or indirectly on or from Users' devices, including through the use of Trackers. Users can restrict this access to their Data on the security settings page provided by Google. Users may ask the Owner for further information about these privacy settings at any time using the contact details provided in this document. Data collected by the Service may also be used to help third parties deliver interest-based advertising. Users can disable third-party interest-based advertising through their device settings or by visiting the disable page of the Network Advertising Initiative.
Personal data processed : Data communicated in order to use the Service.
Place of processing: United States - Privacy policy - Opt-out option.
YouTube video widget (Google LLC)
YouTube is a video content viewing service provided by Google LLC, enabling this website to embed this type of content on its pages.
Personal data processed : Usage data; Tracker.
Place of processing: United States - Privacy policy.
Analysis
The services contained in this section enable the Owner to monitor and analyze web traffic and track changes in User behavior.
Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)
Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that links data from Facebook's advertising network to actions taken on this website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and the Audience Network.
Personal data processed : Usage data; Tracker.
Place of processing: United States - Privacy policy.
Facebook Analytics for Apps (Facebook, Inc.)
Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.
Personal data processed: various types of Data indicated in the service's privacy policy; Usage data; Tracker.
Place of processing: United States - Privacy policy.
Google Ads conversion tracking (Google LLC)
Ads Conversion Tracking is an analytics service provided by Google LLC, which links data from the Google Ads advertising network to actions performed on this website.
Personal data processed : Usage data; Tracker.
Place of processing: United States - Privacy policy.
Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC ("Google"). Google uses the collected Data to track and analyze the use of this website, prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize advertisements on its own advertising network.
Personal data processed : Usage data; Tracker.
Place of processing: United States. Privacy policy - Opt-out option.
IP anonymization in Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC ("Google"). Google uses the collected Data to track and analyze the use of this website, prepare reports on its activities and share them with other Google services. Google may use the collected Data to contextualize and personalize the advertisements of its own advertising network. This Google Analytics integration renders your IP address anonymous. Only in exceptional cases is the full IP address transmitted to the Google server and abbreviated in the United States.
Personal data processed : Usage data; Tracker.
Place of processing: United States. Privacy policy - Opt-out option.
Heat map and session logging
Heat map services are used to display the areas of this website with which Users interact most often. In this way, points of interest are localized. The services make it possible to monitor and analyze web traffic and track changes in User behavior.
Some of these services can record sessions and make them available for later visual playback.
Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a session recording and heat map service offered by Hotjar Ltd.
Hotjar respects "Do Not Track" headers. This means that your browser can instruct its script not to collect any user data. This setting is available on all major browsers. You will find more information on Hotjar's commitment here.
Personal data processed: various types of Data indicated in the service's privacy policy; Usage data; Tracker.
Place of processing: Malta - Privacy policy - Opt-out option.
Contact the User
Contact form (this website)
By filling in the contact form with their Data, the User authorizes the use of this information by this website for the purpose of responding to requests for information, quotations or any other request as indicated in the header of the form.
Personal data processed: e-mail address; surname; telephone number; first name.
Mailing list or newsletter (this website)
Subscribing to the distribution list or newsletter means that the User's e-mail address is added to the contact list of people who may receive e-mail messages containing commercial or promotional information about this website. Your e-mail address may also be added to this list if you register with this website or after making a purchase.
Personal data processed: e-mail address; surname; telephone number; first name.
Telephone contact (this website)
Users who provide their telephone number may be contacted for commercial or promotional purposes regarding this website or to respond to support requests.
Personal data processed: telephone number.
Beacon management
This type of service enables the Owner to manage the tags or scripts required on this website centrally.
As a result, User Data passes through these services, which may result in the retention of such Data.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal data processed: Tracker.
Place of processing: United States - Privacy policy.
Managing contacts and sending messages
This type of service makes it possible to manage a database of e-mail addresses, telephone numbers or any other contact details used to communicate with the User. These services may also collect data concerning the date and time the User views the message, and the time the User interacts with the message, for example by clicking on links included in the message.
Location-based interactions
Geolocation (this website)
This website may collect, use and share User Location Data for the purpose of providing location-based services.
Most browsers and devices provide tools to opt out of this function by default. If explicit permission has been granted, the User's Location Data may be tracked by this website.
Personal data processed: geographical position.
Anti-SPAM protection
These types of services analyze the traffic on this website, potentially containing the User's Personal Data, in order to filter messages and content that are recognized as SPAM.
Google reCAPTCHA (Google LLC)
Google reCAPTCHA is an anti-spam protection service offered by Google LLC.
Use of reCAPTCHA is subject to the privacy policy and the terms of use of Google.
Personal data processed: clicks; usage data; mouse movements; scroll position; answers to questions; Tracker; motion detection events; keypress events; touch events.
Place of processing: United States - Privacy policy.
Remarketing et ciblage comportemental
Ce type de services permet à ce site Web et à ses partenaires de distribuer, d’optimiser et de présenter des publicités en fonction de l’utilisation antérieure de ce site Web par l’Utilisateur.
Cette activité est facilitée en suivant l’évolution des Données d’utilisation et en utilisant les Traqueurs pour collecter des informations, qui sont ensuite transmises aux partenaires gérant l’activité de remarketing et de ciblage comportemental.
Certains services proposent une option de remarketing basée sur des listes d’adresses e-mail.
En général, ce type de services proposent la possibilité de refuser ce suivi publicitaire. En complément de toute fonctionnalité de retrait fournie par l’un quelconque des services mentionnés ci-dessous, l’Utilisateur peut en savoir plus sur les options dont il dispose pour refuser de recevoir de la publicité ciblée par centres d’intérêt en consultant la section dédiée du présent document : « Comment refuser la publicité ciblée par centres d’intérêt ».
AdRoll (NextRoll, Inc.)
AdRoll est un service de publicité offert par NextRoll, Inc. AdRoll peut diffuser des publicités ciblées sur tout appareil connecté à l’Utilisateur en traitant son adresse électronique à l’aide d’une technique de sécurité appelée hachage.
AdRoll peut également collecter automatiquement certains types de données pour diffuser des recommandations personnalisées à l’Utilisateur, comme indiqué dans sa politique de confidentialité.
Données personnelles traitées : divers types de Données; Données d’utilisation; historique d’achats; identification unique du dispositif pour la publicité (identifiant publicitaire Google ou IDFA, par exemple); informations sur l’appareil; Traqueur.
Lieu de traitement : États-Unis – Politique de confidentialité – Option de retrait.
Audience Personnalisées de Facebook (Facebook, Inc.)
L’Audience Personnalisée de Facebook est un service de remarketing et de ciblage comportemental fourni par Facebook, Inc. qui connecte l’activité de ce site Web avec le réseau publicitaire de Facebook. Les Utilisateurs peuvent renoncer à l’utilisation de Traqueurs par Facebook pour la personnalisation des annonces en consultant cette page de retrait.
Données personnelles traitées : adresse électronique; Traqueur.
Lieu de traitement : États-Unis – Politique de confidentialité – Option de rertrait.
Remarketing de Facebook (Facebook, Inc.)
Le remarketing de Facebook est un service de remarketing et de ciblage comportemental fourni par Facebook, Inc, qui relie l’activité de ce site Web au réseau publicitaire de Facebook.
Données personnelles traitées : Données d’utilisation; Traqueur.
Lieu de traitement : États-Unis – Politique de confidentialité – Option de retrait.
Remarketing Google Ads (Google LLC)
Le remarketing de Google Ads est un service de remarketing et de ciblage comportemental fourni par Google LLC, qui relie l’activité de ce site Web au réseau publicitaire Google Ads et au Cookie DoubleClick. Pour comprendre l’utilisation des Données par Google, veuillez consulter Google’s partner policy. Les Utilisateurs peuvent renoncer à l’utilisation par Google de Traqueurs pour la personnalisation d‘annonces en consultant les Paramètres des annonces de Google.
Données personnelles traitées : Données d’utilisation; Traqueur.
Lieu de traitement : États-Unis – Politique de confidentialité – Option de retrait.
Remarketing avec Google Analytics (Google LLC)
Remarketing avec Google Analytics est un service de remarketing et de reciblage comportemental fourni par Google LLC, qui relie l’activité de suivi exécutée par Google Analytics et ses Traqueurs au réseau publicitaire Google Ads et au Cookie Doubleclick.
Données personnelles traitées : Données d’utilisation; Traqueur.
Lieu de traitement : États-Unis – Politique de confidentialité – Option de retrait.
Exchanges with social networks and external platforms
This type of service enables exchanges with social networks or other external platforms directly from the pages of this website.
Exchanges and information obtained via this website are always governed by the privacy settings defined by the User for each social network.
This type of service may still collect traffic data from the pages on which it is installed, even when the User is not using it.
We recommend that you log out of the respective services to ensure that the data processed on this website is not connected to the User's profile.
Facebook Like button and social widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services for exchanging with the Facebook social network provided by Facebook, Inc.
Personal data processed : Usage data; Tracker.
Place of processing: United States - Privacy policy.
Pinterest "Pin it" button and social widgets (Pinterest, Inc.)
The "Pin it" button and Pinterest social widgets are services that allow you to interact with the Pinterest platform provided by Pinterest Inc.
Personal data processed : Usage data; Tracker.
Place of processing: United States - Privacy policy.
Twitter Tweeter button and social widgets (Twitter, Inc.)
The Tweeter button and Twitter social widgets are services enabling exchanges with the Twitter social network provided by Twitter, Inc.
Personal data processed : Usage data; Tracker.
Place of processing: United States - Privacy policy.

Information on refusing interest-based advertising

The Digital Advertising Alliance offers an application called AppChoices which helps Users control interest-based advertising on mobile applications.

Users may also disable certain advertising features through applicable device settings, such as device advertising settings for cell phones or advertising settings in general.

User rights

Users may exercise certain rights concerning their Data processed by the Owner.

In particular, Users have the right to do the following:

Withdraw consent at any time. Users have the right to withdraw their consent if they have already given their consent to the processing of their Personal Data.
To object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the relevant section below.
Access to their Data. Users have the right to know whether Data is being processed by the Owner, to obtain information on certain aspects of the processing and to obtain a copy of the Data being processed.
Verify and obtain rectification. Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
Limiting the processing of their Data. Users have the right, under certain conditions, to limit the processing of their Data. In this case, the Owner will only process their Data for storage purposes.
Have their Personal Data deleted or erased. Users have the right, under certain conditions, to obtain the deletion of their Data from the Owner.
Retrieve their Data and transfer it to another data controller. Users have the right to retrieve their Data in a structured, commonly used and machine-readable format and, if technically possible, to transfer it to another data controller without hindrance of any kind. This provision applies provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract to which the User is a party or on pre-contractual obligations.
Filing a complaint. Users have the right to lodge a complaint with their competent data protection authority.

Information on the right to object to processing

Where Personal Data is processed in the public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a reason linked to their particular situation that should justify such objection.

Users should be aware, however, that if their Personal Data is processed for direct marketing purposes, they may object to such processing at any time without any justification. To find out whether the Owner processes Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any request to exercise the User's rights may be addressed to the Owner using the contact details provided in this document. Such requests may be made free of charge and will be considered by the Owner as soon as possible and always within one month.

Further information on Data processing and collection

Legal action

The User's Personal Data may be used for legal purposes by the Owner in court or in steps that may lead to legal action resulting from improper use of this Web site or related Services.

The User is aware that the Owner may be required to disclose Personal Data at the request of public authorities.

Additional information about the User's Personal Data

In addition to the information contained in this Privacy Policy, this website may provide the User with additional information and contextual information concerning particular services or the collection and processing of Personal Data.

System and maintenance logs

For operational and maintenance purposes, this website and any third-party services may collect files that record interactions with this website (system logs) or use other Personal Data (such as IP address) for this purpose.

Information not included in this policy

Further information regarding the collection or processing of Personal Data may be requested from the Owner at any time. Please refer to the contact details at the beginning of this document.

How "Do not track" requests are processed

This website does not support "Do not track" requests.

Refer to the privacy policy of third-party services to determine whether or not they accept "Do not track" requests.

Changes to this privacy policy

The Owner reserves the right to make changes to this Privacy Policy, at any time, by informing its Users on this page and possibly in this this website or - insofar as technically and legally possible - by sending a notification to Users via the contact details available to the Owner. It is strongly recommended to consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the changes affect the processing activities carried out on the basis of the User's consent, the Owner must obtain a new consent from the User where necessary.

Definitions and legal references

Personal data (or Data)

Any information which, directly, indirectly or in conjunction with other information - including a personal identification number - permits the identification or identifiability of a natural person.

Usage data

Information collected automatically by this Web site (or by third-party services employed by this Web site), which may include the IP addresses or domain names of computers used by Users who use this Web site, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (favorable result, error, etc.), the country of origin, the characteristics of the browser and operating system used by the User, various details relating to the time per visit (e.g. time spent on each page of this Web site) and details of the time spent on each page of this Web site.), the country of origin, the characteristics of the browser and operating system used by the User, various details relating to the time per visit (e.g. time spent on each page on this website) and details relating to the path followed through the website with special reference to the sequence of pages visited, and other parameters relating to the User's operating system or computer environment.

User

The person using this website who, unless otherwise indicated, corresponds to the Data Subject.

Person concerned

The natural person to whom the Personal Data refers.

Subcontractor (or Data Controller)

The natural or legal person, public authority, institution or any other body that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.

Data controller (or owner)

The natural or legal person, public authority, institution or other body which, alone or jointly with others, determines the purposes and means of processing Personal Data, including security measures relating to the operation and use of this website. Unless otherwise stated, the Data Controller is the Owner of this website.

This website

The means by which the User's Personal Data is collected and processed.

Service

The service provided by this website as described in the relevant terms and conditions (if any) and on this website.

Cookie

Cookies are small sets of data stored in the User's browser.

Trackers

A Tracker refers to any technology - for example, Cookies, unique identifiers, web beacons, embedded scripts, electronic tags and fingerprints - that enables the tracking of Users, for example by accessing or storing information on the User's device.